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Privacy Policy

Last updated: January 2025

1. Information We Collect

We collect the following types of information:

• User Information: Telegram/WhatsApp user IDs, usernames, and profile information
• Content: Math problems you submit for solving
• Usage Data: Service usage statistics and interaction logs
• Payment Information: Processed securely through Stripe (we don't store payment details)

2. How We Use Your Information

We use your information to:

• Provide math tutoring services
• Process and respond to your math problems
• Manage your account and subscription
• Improve our services
• Send service-related communications

3. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties, except:

• Service Providers: OpenAI (for AI processing), Mathpix (for image processing), Stripe (for payments)
• Legal Requirements: When required by law or to protect our rights

4. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

5. Data Retention

We retain your information only as long as necessary to provide our services and comply with legal obligations.

6. Third-Party Services

Our service integrates with:

• OpenAI: For AI-powered math solutions
• Mathpix: For converting images to mathematical expressions
• Stripe: For secure payment processing
• Telegram/WhatsApp: For messaging services

7. Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your information
• Withdraw consent for data processing

8. Children's Privacy

Our service is not intended for children under 13. We do not knowingly collect personal information from children under 13.

9. Changes to Privacy Policy

We may update this privacy policy from time to time. We will notify users of any material changes.

10. Contact Us

For questions about this Privacy Policy, please contact us at: help@mathsparkapp.com

Company: KO Office Ltd. (DBA "MathSpark")
Address: 124 City Road, London, United Kingdom, EC1V 2NX